Trace the exact channel, bridge, endpoint, and timeline.
Inbound trunk→IVR→Support queue→Agent 14
A navigation-led desktop concept for understanding topology, tracing activity, preparing bounded changes, and keeping evidence close to the action.
Prepare a reviewable proposal with validation and precise scope before any supported write reaches a target.
Dialplan documentation →Keep local append-only records of what changed, when it changed, and what remains recoverable.
History documentation →The planned desktop runtime talks only to explicitly configured targets. This website is static documentation and makes no PBX request.
Read current evidence →The planned desktop runtime reaches Asterisk through exactly one of these explicitly configured paths at a time — never a guess, never a fallback chain.
Each connection kind is configured explicitly per target; the console never infers or auto-switches between them.